Here foreign customers find help for registration and order

Instructions for foreign customers how to use our vinland-shop

Hello and thank you for your interest,

1.You have to register in our shop by clicking on the "Anmelden" button at the top right of the start page,

after you see a pop-up window, please click "Jetzt registrieren"

2.You will see the registration form page now.

3.Please fill out this page and send, we have a copy of the page attached with a translation in English.4.You get an automatic mail with the subject "You have created your customer account"

5.If you are a dealer, please wait for another mail with the subject "We change your customer group"

If you have received this e-mail, you can log in with your registered e-mail address and your chosen password, you will now see our wholesale prices

6. To login, please click on the "Anmelden" button on our homepage in the upper right corner If something does not work, please contact us immediately so we can help you

Instructions for ordering

1.if you want to buy an article please go to the details page of the article,

select the number of pieces (Stück means = piece)

and click on the button „In den Warenkorb“ that means add it to he shopping basket.

2.If they are done with shopping, click on the "Warenkorb" button in the upper right corner.

3.here you can see what you have add to your basket, click on „weiter zur Bestellung“/means continue to order.

4.If you have fill up the registration before and you are not logged in so please do it now with your e-mail adress and your password.

Customer who wants to order without registration

click on button „Bestellung ohne Registrierung“/order without registration., fill up the form now.

5.In the field „Kommentar zur Bestellung“ you can write a message if you want.

6.click on button „mit Bestellung fortfahren“/continue with the order.

7.Here you can choose if you want to pay with PayPal or payment in advance, in this case you click the button „Überweisung“/transfer, you got a e-mail later with all our bank details, now click to „mit Bestellung fortfahren“

8.At least you click on button „Zahlungspflichtig bestellen“, your order is done and you can see your order number.

If you have any more questions feel free to contact us, we also can translate the description of the item which you are interested, we want create also our shop in english language in future, but it takes time, hope we can welcome you as a customer soon

 

Your Vinland-Shop team

 

Here our registration form with instructions in english